warranty
Warranty Policy — Aero Mesh Australia
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1. Overview
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All products sold by Aero Mesh Australia are covered by a Standard Warranty against manufacturing defects under the Australian Consumer Law
This warranty ensures that your item is of acceptable quality, fit for purpose, and free from manufacturing faults at the time of supply.
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2. Warranty Coverage
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Manufacturing or material defects
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Faults that occur under normal use and installation.​
It does not cover:
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Damage caused by misuse, improper installation, alteration, neglect, or accident
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Normal wear and tear
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Issues caused by external factors such as environmental exposure, corrosion, or third-party components
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3. Warranty Process
​ If you believe your product has a manufacturing defect:
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Contact us at sales@aero-mesh.com.au with your order number, photos, and a description of the issue
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We will assess your claim and may request that the product be returned for inspection
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If a fault is confirmed, we will provide a replacement at no cost
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If a replacement is not available or practical, we will issue a refund or store credit
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4. Duration
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This warranty applies for a period of 5 years from the date of purchase, considering the type of product and its intended lifespan.
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5. Your Rights Under the ACL
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Our goods come with warranty that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure.
If the failure is minor, we may choose to repair or replace the item within a reasonable timeframe.
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6. Contact for Warranty Claims
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Aero Mesh Australia
Email: sales@aero-mesh.com.au
Website: www.aero-mesh.com.au
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